Administrator - Haven

Employer: Haven
Location: Berwick-Upon-Tweed
Contract: Full-time
Salary: Competitive
Closing Date: N/A

"Do you want a career working for The Times 6th Best Big Company in the UK? My Role as Hub Administrator is to enjoy a fast-paced environment ensuring that all the maintenance work on park is planned, delivered and executed in the most effective, efficient and effortless way possible. I will be responsible for driving the efficiency of the maintenance and stores operations by planning and communicating with other internal teams and acting as their internal contractor"
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With My Business:

• Able to prioritise and deliver against SLA"s (Service Level Agreements) for work both in holiday homes and venues by taking an overview of the needs of the park as a whole.
• Deliver a Facilities Management service to all other departments on park, treating them as an internal customer and responding to their maintenance requests by planning and organising via insourcing or outsourcing.
• Demonstrate a competent understanding of IT systems.
• Treat internal departments as your customer by ensuring you deliver the highest standards at the best value.
• With Our Internal Customers:
• Respond to maintenance requests by planning the fastest most cost-effective way possible to complete the job.
• Recharge parts (and labour) internally and accurately.
• Maintain all administrative systems to enable internal customers to self-serve and have access to live job statuses, so they can communicate effectively with any owner or guest queries.

I am responsible for:

• Reviewing work requests
• Scheduling and allocation of work
• Administrating the jobs process
• Stock and asset management and control
• Mobile device management (where applicable)
• Communicating to internal customers, contractors, manufacturers, insurers, and suppliers
• Goods In process
• Contractor management
• Communicating effectively to all team members.
• Qualifications/Experience/Training:
• Must be highly competent (and confident) in computer and IT systems.
• Evidence of previous administrative roles.
• Able to present information confidently at all levels.

Apply Now!